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Post Office Box 889
Evans. Georgia 30809-0889
March 3, 2009
Riverfront Collision
Center
93 Sand Bar Ferry Road
Augusta, Georgia 30901
Gentlemen:
I want to thank you for
the service you have afforded to our
company over the past seven years.
Whether it was repairs to our vehicles,
preventative maintenance, or body
repairs, you have always met or exceeded
our expectations. I am not referring to
only the quality of the work done. I am
also speaking of the value of the work
done. For the money, I don't think I
could find a better company to do our
work.
Trust, too, is a part of
that value. We never have "surprises"
when we come to pick up our vehicles.
When you discover things we had not
discussed when originally ordering the
work, you have been great about calling
to let us know what you have found and
whether we wanted to proceed.
Again, thank you and all
of your employees. We look forward to a
continued mutually beneficial
relationship.
Sincerely,
Fred T. Stitt
President
FYS/cb
Portable Restrooms,
Holding Tanks, Portable Sinks, Baby
Changing Units
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I would like to express my gratitude and
sincere thanks to the professionals at
Riverfront Collision center. I have to
admit that I have had my share of
accidents over the last 15 years.
Always, without hesitation, I call Denny
at Riverfront Collision because I know
that he is going to be honest and
personable. Furthermore, Riverfront
Collision does professional work with a
caring attitude. I always feel like I am
at home with the atmosphere at
Riverfront Collision...
vbww
February 2009
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I would like to thank you again for handling
our car in such a professional manner. It
looks great! Exceptional Customer Service
is hard to come by these days. But you have
reassured me that there are companies that
are will to go the extra mile, treat
customers with respect and work hard to
provide excellent service.
Hopefully I will not see you any time soon.
But when/if I do need any body work, I will
certainly remember the superior service you
provided.
Debbie Klima
February 2009
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Dear Denny and the Riverfront employee
staff,
I would like to
thank you for your recent work on my
vehicle. I had the occasion to use your
services over the week of Christmas when I
was involved in a small accident that caused
damage to the front and rear of my vehicle.
Everything about
my experience went as smoothly as it could
possibly go, from the rental of another
vehicle to the phone calls from your
employees, to the prompt service to the
actual work done. My car looked wonderful
when I picked it up. In fact it looked much
better than it did before the accident. I
need to bring it to you occasionally and let
you buff and wax it, I guess.
The best part of
the experience was the confidence and
security that I felt when I showed you my
car, Denny, on the Saturday the after the
accident. I left feeling as though
everything was going to be taken care of and
that you would see to it that it was taken
care of. Thank you for that.
Best wishes for
2009.
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Subject: You Are The Best.
My appreciation to Riverfront Collision Center,
Denny and his staff.
They have friendly service, and fixed my car
right the first time on
time. Excellent customer service, I can call
Denny anytime day or night.
In my office we sing the Riverfront Collision
song.
"your car"
"your choice"
"Make the right choice"
Riverfront Collision Center
You are the best, You know how to keep my car
running.
I approve this message.
Phyllis Andrews.
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Subject: service ltr
In
recent years I have experienced a
trend in the auto collision repair
business that does not meet customer
satisfaction. The use of poor
quality replacement parts and paint
matching to messy fabrication of
interior frame corrections is very
evident and inexcusable,
I have
always been particular with my
vehicles through the years and have
placed very little confidence in
auto collision repair shops. About
5 years ago I carefully inquired
about a shop to help restore a truck
I was working on. I wanted a first
class body repair and paint job.
I was
pleased to see the results of the
finished job done to my truck at
Riverfront Collision. It turned out
just beautiful. Even today it has
the appearance of a fresh paint
job. The quality control was
amazing during the entire procedure.
Since
that time I have had other vehicles
(mine and my children and their
children) to be repaired by
Riverfront Collision. Each time
with satisfactorily results. I know
of no other collision repair service
I would recommend....The two
locations in the Augusta area are
clean with highly skilled personnel
and excellent service. None
better......Just like the Corps:
1st Class.
Dick
Machovec
Infantry
Officer, USMC Retired
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